SHIPPING POLICY

At TherapyCART our goal is to give our customers 100% satisfaction and the best shopping experience. We strive to deliver the products at your destination anywhere in Canada through our delivery partners.

Free Shipping Anywhere In Canada On Orders Over $50

Flat Shipping Rate of $9.95 on orders under $50

(* unless weight or size is a factor or the product is shipping to a very remote location. If this is the case, a customer care executive will contact you to confirm the shipping cost before shipment)

Orders placed on Monday to Friday will be processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

All weekend orders will be processed within 1-2 following business days.

Standard shipping is provided by Purolator or Canada Post Expedited Service. Larger items ship via surface freight. TherapyCART only provides shipping within Canada at this time.

You will receive another notification when your order has shipped. 

There may be a delay in processing the order if the products are out of stock or for a technical reason. In this case, one of our customer care executives will contact you for the delay.

We ship all the products from our Sault Ste Marie warehouse, through Purolator or Canada Post Expedited Service. 

LOCAL DELIVERY:

Free local delivery is available for orders over $50 within a 10 km radius from our warehouse.

For all orders under $50, we charge a flat rate of $5.95 for local delivery.

Deliveries are made from 5:00 pm to 9:00 pm on Monday to Friday. We may try to deliver on Saturday from 9.00 am to 5.00 pm. 

We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

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